Terms & Conditions

Terms and Conditions

Effective Date: [03/24/2025]

Welcome to Fire Defense Components Manufacturing and Supply LLC (“Company,” “we,” “our,” or “us”). These Terms and Conditions govern your access to and use of our website and any products or services offered through it.

By using our site or placing an order, you agree to these Terms. If you do not agree, please do not use our website.

1. Use of Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict or inhibit their use of the site. We reserve the right to deny access or service to anyone for any reason at any time.

2. Product Information

All products listed on our site, including heavy-duty fire defense valves and components, are described to the best of our ability. However:

• Specifications, availability, and pricing are subject to change without notice.

• Certain items may require customization or fabrication.

• All images are for illustrative purposes and may not reflect exact appearance.

3. Quoting and Orders

Because our products vary in size, weight, and configuration:

• Prices and shipping rates are often quoted individually.

• A formal quote and written approval are required before processing.

• We reserve the right to cancel or refuse any order at our discretion.

4. Payment Terms

Full payment is due upon ordering unless otherwise agreed upon in writing. We accept standard forms of payment. Orders will not ship until payment has been received or terms have been agreed upon in advance.

5. Shipping & Delivery

Shipping is handled via freight or specialized carriers. Each shipment is quoted and arranged individually based on product size, weight, and destination.

See our [Shipping Policy] for more information.

6. Inspection & Acceptance

All deliveries must be inspected upon arrival. Any damage must be noted on the freight carrier’s bill of lading. You must notify us of any damage or missing parts within 48 hours of delivery.

7. Returns & Cancellations

Due to the custom and industrial nature of our products:

• All sales are final unless stated otherwise in writing.

• Returns may be accepted at our sole discretion and may be subject to restocking or handling fees.

• Custom-built or special-order items cannot be returned.

8. Limitation of Liability

To the fullest extent permitted by law, Fire Defense Components Manufacturing and Supply LLC is not liable for any direct, indirect, incidental, or consequential damages arising from:

• Use or misuse of our products

• Inaccurate or incomplete information on the website

• Delays or failures in delivery

9. Warranties

Products may be covered by manufacturer warranties. We make no additional warranties unless explicitly stated in writing. It is your responsibility to review and understand warranty coverage on any item purchased.

10. Intellectual Property

All content on this site, including text, logos, product descriptions, graphics, and images, is the property of Fire Defense Components Manufacturing and Supply LLC and may not be used without written permission.

11. Governing Law

These Terms are governed by the laws of the State of Texas conflict of law principles. Any disputes arising under these Terms will be resolved in the courts located in [Insert Your County and State].

12. Modifications

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with a revised effective date. Continued use of the site constitutes acceptance of any updates.

For questions about these Terms or any of our policies, contact us at:

Fire Defense Components Manufacturing and Supply LLC

Email: info@firedefensecomponents.com

Phone: 214-926-7600

Address: 3120 Southwest Fwy Ste 101#253337 Houston TX, 77098